Contributor FAQ’s

How do I get my video to ICTV or ICTV PLAY?

If your video is under 10GB, you can send your video creating and account and uploading it through ICTV Play. Just create an account and follow the prompts. For more help, email us at and we can send you details.

Alternatively, if you have access to Dropbox, you can send us a Dropbox link through email. If your video is over 10GB, give us a call on 08 8952 3118. In most cases, we will ask you to send a DVD or a USB drive with your video file.

When will my video be on ICTV and ICTV PLAY?

Every video that is sent to ICTV is watched twice to make sure that it fits within our content policy.

Once it has been approved, it will be scheduled for its first play on ICTV and will be uploaded to ICTV Play that same week. On average, this takes about 3-4 weeks.

Feel free to email us at or call us on 08 8952 3118 to find out how far along your video is in the process.

What format does ICTV want?

We would prefer high resolution video files, preferably Pro Res 422 Pal with audio at 48 Khz. Aspect ratio 16:9 (ICTV will transcode videos to the formats that it requires for various platforms). However, if this information is confusing, just send us the best copy of your video (yes, we can rip from DVD). Alternatively, we can download from your Vimeo or YouTube account if you have a high-quality version of your media online already.

How do I complete release forms or clearances for my content that I want programmed on ICTV?

All of the necessary clearance forms can be completed online through the ICTV Play contributor portal. Once logged in, you can view all of the content you have contributed and edit submission forms to update any video information or alter permissions relating to broadcast conditions. Any alteration to a submission form will create an electronic record of changes and alert ICTV immediately.


Every video must have opening titles in the video, apart from music video clips or animations. ICTV can insert generic titles if you provide us with the information but we much prefer you create your own titles and credits.

Programming not Sponsorship or Promotion

If your video is clearly promoting an idea or organisation, then the material may not be assessed as ‘Programming’ and will not appear on Channel 601. It may, however, still be approved for ICTV PLAY. If you have a sponsorship campaign or would like ICTV to consider a promotional video for broadcast, then please refer to our Advertising section.


ICTV strongly recommends against the use of watermarks or bugs as they may interfere with bugs and graphics used during broadcasts.

What platforms will my material be played on?

Your material will only be used on the platforms you specified when you completed your Contributor Agreement form.

How do I change data or other information about my video?

If you log in to the Contributor Portal and put in your username and password, you can see all the videos that you have contributed to ICTV or ICTV PLAY. Click on ‘Edit’ to find the form for your video which you can change at any time.

How can I get a copy of my agreement?

If you log in to the Contributor Portal and put in your username and password, you can see all the videos that you have contributed to ICTV or ICTV PLAY. Click on ‘Print’ and you can print out your full agreement including the terms and conditions.

What do I do if I have lost my password or username?

From the Log In page, click either ‘Forgot your password?’ or ‘Forgot your username?’ and follow the prompts.


Currently ICTV does not pay a licence fee or retrospective royalty fee for playing your content, however, this is currently under review.

How will I know when my video is being played?

ICTV will send you an email notifying you when your video will be played on ICTV for the first time and when it becomes available on ICTV PLAY. You can always search the online TV Guide for your video(s) by typing in your video title or contributor name.

If you have any further questions about submitting content to ICTV, do not hesitate to contact us at or on 08 8952 3118.